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After washing, my sling or baby carrier is now very hard. What have I done wrong?

Nothing! Hard water can give the feeling that the sling or carrier is now hard and stiff. This will quickly disappear after a few wears. You can also put a cotton sling in the dryer for a short time at a low temperature so that it becomes nice and soft.

https://www.didymos.de/en/FAQ/Care-and-Washing/After-washing-my-sling-or-baby-carrier-is-now-very-hard.-What-have-I-done-wrong